For UK dental practices
Every missed call is a patient who books somewhere else.
UK practices miss up to a third of inbound calls. DentaCall texts every missed caller within seconds, follows up automatically, and turns the calls you're already paying to generate into booked appointments — for £397/month.
- No contract
- No setup fee
- Live within 48 hours
- UK-based, GDPR-first
The problem
The leak hiding in your front desk
Reception can't be everywhere
Your team is checking in patients, taking payments and answering questions. Calls ring out at the exact moments you're busiest.
Missed calls don't call back — they call your competitor
A new-patient enquiry that goes to voicemail rarely leaves a message. They just dial the next practice on Google.
You're paying twice
You spend money on marketing to make the phone ring, then lose the lead at the final step. That's the most expensive call you'll never take.
Honest maths
One implant consultation is worth £2,000–£3,500. One Invisalign case, £2,500+. If DentaCall recovers a single high-value enquiry, it has paid for itself for months. That's not a projection — it's arithmetic.
The solution
One system. Every patient interaction, captured.
Lead Recovery & Rescue
The work your reception team can't physically do — done automatically, every time. Missed callers get answered while they're still thinking about you, not after they've found the next practice on Google. Every conversation is logged against the contact so reception can pick up where the SMS left off.
- ✓Instant SMS to every missed caller, within seconds, asking what they need and offering to book them in
- ✓Three-touch automated follow-up sequence for callers who don't reply first time
- ✓No-show prevention: persistent, polite appointment reminders that protect your diary
Growth & Reputation
The two highest-leverage growth levers in dental — more 5-star reviews and reactivating patients you already know — are also the two most easily forgotten. DentaCall runs both quietly in the background, and ties every booking back to the campaign that generated it.
- ✓Google review automation: happy patients get a perfectly-timed review request, lifting your local ranking
- ✓Dormant patient re-engagement campaigns that bring lapsed patients back through the door
- ✓Branded SMS sender ID so every message looks like it came from your practice
Insight & Control
Reception marks answered calls as Booked or Enquiry with one tap, so nothing falls through the cracks and every enquiry has a follow-up trail. You finally know exactly what the phone is producing — and so does your principal.
- ✓Live revenue dashboard: see every recovered call, booking and pound in real time
- ✓Built-in CRM: every caller — answered or missed — becomes a contact automatically
- ✓Monthly 1-on-1 strategy session: a real human reviews your numbers with you
How it works
Live in 48 hours. No new phone number. No staff training.
- 01
We connect to your existing line
Divert-on-no-answer rules mean nothing changes for your team or your patients. Same number, same handsets, same reception script.
- 02
DentaCall catches what reception can't
Missed callers get an instant SMS within seconds, and enter a three-touch automated follow-up if they don't reply straight away.
- 03
You watch the dashboard
Recovered bookings, review growth and reactivated patients — all measured in pounds, in real time.
The CRM, shown not told
A front-desk brain that never forgets a patient
Every call — answered or missed — creates or updates a contact. Missed callers flow in automatically with their rescue conversation attached. For answered calls, reception taps Booked or Enquired, and enquiries drop straight into a follow-up sequence. You finally know exactly what happens to every single phone call.
- ✓Every contact has the full call & SMS history attached
- ✓Filter by source — Google, referral, missed call, reactivation
- ✓Export anything, anytime — your data, always
DentaCall · CRM
Pipeline · Today
Recovered this week
£4,820
Sarah J.
Missed call · SMS reply received
Checkup
Mark R.
Web form · Invisalign
£2,500+
Helen O.
Sequence step 2/3
Hygiene
Aaron P.
Sequence step 1/3
Implant
Priya S.
Thu 14:15 · Dr Patel
New patient
Liam T.
Fri 09:30 · Dr Lin
Implant consult
Joanne K.
Review request sent
★★★★★
The guarantee
If it doesn't pay for itself, you don't pay
The DentaCall Guarantee
If DentaCall doesn't generate booked appointments worth more than your first month's fee within 30 days, we refund the month in full. Email us. No forms, no awkwardness.
CLIENT CASE STUDY
The Problem
1–2 reception staff overwhelmed during busy hours. No follow-up system meant 28 missed calls a week with only a 20% callback success rate. They were losing bookings daily.
What We Implemented
Missed Call Recovery AI (SMS). An instant response system sending follow up text sequences to prompt appointments from would-be lost customers.
Before
28 missed calls / week
20% callback success
After
100% response rate
21 recovered bookings / month
Recovered Revenue
+£1,820 / month
Pricing
One plan. Everything included.
Lead recovery, follow-up automation, no-show prevention, review automation, reactivation, CRM, live dashboard and a monthly strategy session. No upsells, no surprise add-ons.
No contract · Cancel anytime · Live within 48 hours
See full pricingComplete Practice OS
£397/month
All features. No setup fee. No contract.
- ✓Missed-call SMS rescue + 3-touch follow-up
- ✓No-show prevention reminders
- ✓Google review automation
- ✓Dormant patient reactivation
- ✓Built-in CRM + live dashboard
- ✓Monthly 1-on-1 strategy session
FAQ