Reception can't be everywhere
Your team is checking in patients, taking payments and answering questions. Calls ring out at the exact moments you're busiest — and the busiest hours are when new-patient enquiries come in.
AI dental receptionist · UK
An AI dental receptionist that answers every call — and books patients into your diary.
DentaCall combines a 24/7 natural-voice receptionist with instant SMS missed-call rescue, so every UK patient who picks up the phone gets answered, qualified and booked — without adding a single hour to your front desk.
- No contract
- No setup fee
- Live within 48 hours
- UK-based, GDPR-first
DentaCall reception line · Connected
00:00Answered on the first ring0 staff time
The problem
The leak hiding in your front desk
Missed calls call your competitor
A new-patient enquiry that hits voicemail rarely leaves a message. They dial the next practice on Google. The lead you paid to generate becomes someone else's booking.
You're paying twice
Once for the marketing that made the phone ring, again for the staff time spent chasing callbacks that don't connect. The most expensive call is the one you almost answered.
Honest maths
One implant consultation is worth £2,000–£3,500. One Invisalign case, £2,500+. If DentaCall recovers a single high-value enquiry, it has paid for itself for months. That's not a projection — it's arithmetic.
Reactive engine
How dental missed-call recovery works
The moment a call rings out, DentaCall takes over — texting the caller within seconds, then following up automatically if they don't reply first time. Your team still owns the phone; we own the leaks.
- 01
Instant SMS rescue
Within seconds of a missed call, the caller gets a friendly text from your practice asking what they need and offering to book them in — while they're still thinking about you.
- 02
3-touch follow-up
If they don't reply straight away, a polite three-message sequence runs over the next few days. Every reply lands in a single inbox your reception team can clear in minutes.
- 03
Booked into the diary
Confirmed enquiries are turned into appointments and logged against the contact, with the full SMS thread attached so reception always has context.
Want the deep dive on the SMS rescue side? See how it works end-to-end.
Proactive upgrade
Meet your 24/7 AI receptionist
On the Complete Front Desk tier, a natural UK voice answers live — picking up every call your team can't, covering after-hours, lunch breaks and overflow. It greets the caller in your practice's name, qualifies the enquiry, handles common questions and books straight into the diary.
- Answers on the first ring, 24/7 — including weekends and bank holidays
- Natural UK English voice, scripted around your practice and services
- Qualifies new-patient, emergency and treatment enquiries before booking
- Hands off to reception, takes a message, or books the slot — your rules
- Every call transcribed and logged against the contact in the CRM
DentaCall reception line · Connected
00:00Answered on the first ring0 staff time
Everything included
Two plans. Both done-for-you.
Complete Practice OS
£397 /month
SMS rescue + follow-up + reviews + reactivation + CRM.
- Instant SMS rescue on every missed call
- 3-touch automated follow-up sequence
- Google review automation
- Dormant-patient reactivation campaigns
- Built-in CRM with full call & SMS history
- Live revenue dashboard + monthly strategy call
Complete Front Desk
£697 /month
Everything in Practice OS, plus a 24/7 AI voice receptionist (1,500 mins included, then £0.10/min).
- Everything in Complete Practice OS
- 24/7 AI voice receptionist on your existing line
- Natural UK English, scripted around your practice
- Qualifies, books and confirms appointments live
- After-hours, lunch and overflow cover, built in
- 1,500 included minutes — then £0.10/min, no surprises
Done-for-you, not DIY
Why UK practices choose DentaCall
Self-serve SaaS tools hand you a login and a learning curve. DentaCall is the opposite: we build the SMS flows, write the AI receptionist's script, configure the divert rules and run the system month-to-month. Your team keeps doing what they do best — looking after the patients who walk through the door.
We build it, you don't
Scripts, sequences, divert rules and CRM setup — done by us, tuned to your practice. No platform to learn, no consultants to hire.
Reception keeps its rhythm
Nothing changes for your team's day-to-day. Same number, same handsets, same script. DentaCall only fills the gaps.
A real human at the end of the line
A monthly 1-on-1 strategy call with someone who's read your dashboard. We tell you what to fix, and then we fix it.
The guarantee
Pays for itself in 30 days, or the month's on us
The DentaCall Guarantee
If DentaCall doesn't generate booked appointments worth more than your first month's fee within 30 days, we refund the month in full. Email us. No forms, no awkwardness.
Illustrative worked example
What the maths could look like
The numbers below are an illustrative worked example built on industry-typical inputs — not a real client claim. Real pilot case studies will be published as practices give us permission to share them.
20 missed calls / week
Typical busy single-site practice
1 recovered new patient / week
Conservative recovery from SMS + AI cover
Pays for the month after the first booking
One implant consultation > Complete Front Desk fee
Figures are illustrative only and not a guarantee of results. Your numbers will depend on call volume, treatment mix and follow-up capacity.
FAQ
Questions UK practices ask
No. DentaCall sits alongside your existing line using divert-on-no-answer rules. Patients keep dialling the same number. We only step in when a call would otherwise be missed, or — on the Complete Front Desk tier — when you'd like the AI receptionist to pick up first.
Ready when you are
See your AI dental receptionist in action
Fifteen minutes. We'll show you the demo on your own practice's numbers, walk through the rescue flow, and tell you honestly whether DentaCall is right for you.